Set the limit while you are calm
Deposit, loss and session limits live in the account settings and take effect the moment you save them. Lowering one applies immediately; raising one waits, deliberately, so a decision made mid session cannot undo one made in the morning.
Most members who use limits set a weekly deposit cap once and never think about it again. That is exactly the point.
Taking a break
A cooling-off period locks the account for a fixed stretch, from a day to a few weeks. Self-exclusion goes further and closes access for longer. Live chat can start either and neither needs a reason.
While a break runs the account cannot be reopened early, and any balance stays where it is until the period ends.
Signs worth taking seriously
Chasing a loss with a bigger stake, borrowing to play, hiding how much you play from people close to you, or playing to escape something else: these rarely improve on their own. A recovery bonus is not a reason to keep going.
In Malaysia, Befrienders KL answers 24 hours on 03-7627 2929, and the Malaysian Mental Health Association can point you toward counselling. Talking to someone early costs nothing.
